Patti Lind - facilitation - resolution - change Communication at Work - A Monthly eNewsletter

June 2009

Creative Teambuilding

Work on Communication over Lunch

A way to improve communication with your team with a minimal time and financial commitment would be to take advantage of my Lunch Hour Communication workshops. Consider asking me to come into your office during a lunch hour to talk about the importance of moment-to-moment communication.

This is a great way to reinforce many of the messages you share with your team on an ongoing basis.

As my schedule is almost full, please contact me about setting something up for late summer or fall.

Recommended Book

Great Website: www.ted.com

I am finding great amusement in the evenings listening to short talks from this website: www.ted.com ("Riveting Talks by Remarkable People").

Only 3 to 15 minutes each, the talks range from inspirational to educational to hilarious.

Communication Tip of the Month

Patti LindExpand your Emotional Capabilities

Have you noticed that some individuals seem to have the same emotional reaction to anything that comes their way? In my work, I occasionally come across people who seem to only have two emotions; self-satisfaction when they get exactly what they think they want; and irritation, indignation or resistance towards everything else.

When you have only one or two emotions to draw from, you create a world that is incredibly limited. After all, most people’s normal response to persistent resistance is to either “work around you” or “force you”. Lacking personal insight, you might think you are surrounded by incompetent co-workers and leaders. But, in truth, by limiting your emotional responses,  you are creating a world that seems perpetually uncooperative whenever you are disappointed.
 

Creating open, trusting, engaging, and collaborative relationships at work and at home depends on our ability to draw on a much broader array of emotions. This is essential to allowing us to “keep in perspective” the emotions that drain us and encourage the emotions that open us up intellectually. Then we can look for the best in people, forgive their human frailties and continue to try to connection, even though progress might be disappointingly slow.

Practice Tip

This month, every time you feel yourself upset that a meeting isn’t going to your liking, annoyed that your input didn’t carry the day, feeling resistance to someone’s overture to improve a situation…stop, check your reaction, and seek out a different emotional response than your usual fallback of irritation and resistance.  See how the world can shift right before your very eyes as you open up and allow others a different way to interact with you.


Do you have a question for Patti? Send an email to patti@pattilind.com and it may be answered in next month's newsletter.

Contact Patti Lind: www.pattilind.com | patti@pattilind.com | 503.775.1662